Legal · aq9999 Platform

aq9999 Terms and Conditions

These terms govern your use of the aq9999 platform. Please read them carefully before registering or placing any bets. By creating an account on aq9999, you agree to everything set out below.

Last Updated: January 2025

What You Need to Know at a Glance

The most important rules on aq9999 — summarised before you read the full terms below.

One Account Per Person

Each player is allowed one account on aq9999. Duplicate accounts will be closed and any balance may be forfeited. Use your real name and accurate details when registering.

Bonus Wagering Requirements

All bonuses on aq9999 come with wagering requirements that must be met before withdrawal. The specific requirement for each bonus is stated at the time of the offer.

18+ Only

aq9999 is strictly for players aged 18 and above. We verify age during registration and reserve the right to request additional documentation at any time.

Account Security

You are responsible for keeping your aq9999 login credentials secure. Never share your password. aq9999 will never ask for your password via chat or email.

Withdrawals to Your Own Account

Withdrawals on aq9999 can only be made to a payment account registered in your own name. Third-party withdrawals are not permitted under any circumstances.

Responsible Gaming

aq9999 provides deposit limits, session timers, and self-exclusion tools. If gaming stops being fun, use these tools or contact our support team for help.

01 Acceptance of Terms

By accessing, registering on, or using the aq9999 platform in any way, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These terms form a legally binding agreement between you and aq9999. If you do not agree with any part of these terms, you must not use the aq9999 platform.

These Terms and Conditions apply to all services offered by aq9999, including but not limited to online slots, fishing arcade games, live casino, table games, promotions, and any other features available on the platform. They apply whether you access aq9999 through a web browser, the aq9999 mobile app, or any other method.

Important: Continuing to use aq9999 after any update to these terms constitutes your acceptance of the revised terms. We recommend checking this page periodically for changes.

aq9999 reserves the right to amend, update, or replace these Terms and Conditions at any time. Where changes are material, we will make reasonable efforts to notify registered players via email or an in-platform notification. The date of the most recent update is displayed at the top of this page.

02 Eligibility

To register and use aq9999, you must meet all of the following eligibility requirements at the time of registration and at all times during your use of the platform:

  • You must be at least 18 years of age.
  • You must be legally permitted to participate in online gaming under the laws applicable in your jurisdiction.
  • You must not be a resident of any jurisdiction where online gaming is explicitly prohibited by law.
  • You must not be acting on behalf of another person when registering or placing bets.
  • You must not be an employee, contractor, or immediate family member of an employee or contractor of aq9999 or any of its affiliated game providers.

Age Verification: aq9999 takes underage gambling seriously. We reserve the right to request identity documents at any time to verify your age. Accounts found to belong to players under 18 will be immediately closed and any balance forfeited.

It is your responsibility to ensure that your use of aq9999 complies with the laws of your jurisdiction. aq9999 does not accept liability for any legal consequences arising from a player's use of the platform in a jurisdiction where such use is restricted or prohibited.

03 Account Registration

To access the full range of features on aq9999 — including deposits, gameplay, and withdrawals — you must register for an account. Registration is free and open to all eligible players.

Accurate Information

When registering, you must provide accurate, complete, and up-to-date information. This includes your full legal name, date of birth, email address, and mobile number. Providing false information during registration is a breach of these terms and may result in immediate account closure.

One Account Per Player

Each player is permitted to hold only one active account on aq9999. If we detect that a player holds multiple accounts — whether under the same name, the same payment method, the same device, or the same IP address — all duplicate accounts will be closed. Any bonuses claimed across duplicate accounts will be voided, and balances may be forfeited pending investigation.

Account Security

You are solely responsible for maintaining the confidentiality of your aq9999 login credentials. Do not share your username or password with anyone. aq9999 will never ask for your password through any channel. If you suspect that your account has been accessed without your authorisation, contact our support team immediately via live chat.

All activity that occurs on your aq9999 account — including bets placed and withdrawals requested — is your responsibility unless you have reported unauthorised access to our support team in a timely manner.

04 Deposits and Withdrawals

aq9999 supports deposits and withdrawals via bKash, Nagad, Rocket, and standard bank transfer. All transactions are processed in Bangladeshi Taka (BDT). Minimum and maximum deposit and withdrawal amounts are displayed within the aq9999 cashier section and may be updated from time to time.

Deposits

Deposits made via bKash, Nagad, and Rocket are credited to your aq9999 account instantly in most cases. Bank transfer deposits may take longer depending on your bank's processing times. aq9999 does not charge fees on deposits, though your payment provider may apply their own charges.

Withdrawals

Withdrawal requests on aq9999 are processed within three hours on average. Withdrawals can only be made to a payment account registered in your own name — the same name used on your aq9999 account. Third-party withdrawals are strictly prohibited. aq9999 reserves the right to request identity verification before processing any withdrawal.

Withdrawal Conditions

  • You must have met any applicable wagering requirements before a withdrawal can be processed.
  • Your account must be fully verified before large withdrawals are approved.
  • aq9999 reserves the right to delay a withdrawal pending a security or fraud review.
  • Withdrawals will not be processed to payment accounts that do not match the name on your aq9999 account.

Fast Payments: aq9999 processes withdrawals around the clock, including weekends and public holidays. Our average withdrawal time is under three hours for bKash, Nagad, and Rocket.

05 Bonuses and Promotions

aq9999 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms stated at the time of the offer, as well as the general bonus rules set out in this section.

Wagering Requirements

All bonuses on aq9999 are subject to wagering requirements. This means you must wager the bonus amount (and in some cases the deposit amount) a specified number of times before the bonus or any winnings derived from it can be withdrawn. The wagering requirement for each bonus is clearly stated in the promotion details.

Bonus Eligibility

  • Bonuses are available to one account per player, per household, and per IP address.
  • aq9999 reserves the right to withdraw a bonus offer at any time before it has been claimed.
  • Bonuses cannot be transferred between accounts or exchanged for cash directly.
  • Players who are found to be abusing the bonus system — including through the use of multiple accounts or coordinated betting strategies — will have their bonuses voided and may have their accounts suspended.

Expiry

All bonuses on aq9999 have an expiry period. If the wagering requirements are not met within the stated timeframe, the bonus and any associated winnings will be removed from your account. Expiry periods are stated in the individual promotion terms.

Welcome Bonus: New players on aq9999 are eligible for a welcome bonus on their first deposit. Full terms, including the wagering requirement and eligible games, are displayed during the registration and first deposit process.

06 Game Rules and Fair Play

All games available on aq9999 — including slots, fishing arcade games such as Dragon Fishing 2 and Fishing Disco, live casino, and table games — are provided by licensed third-party game developers. Each game operates according to its own published rules and RTP (Return to Player) percentage.

aq9999 does not manipulate game outcomes. All games use certified random number generation (RNG) technology. The RTP for each game is published within the game information panel and reflects the long-term statistical return to players over a large number of rounds.

Malfunction Policy

In the event of a game malfunction, technical error, or connectivity issue during a game round, aq9999 reserves the right to void the affected round and return the bet amount to the player's account. Winnings generated during a confirmed malfunction will not be paid out. aq9999 will not be held liable for losses resulting from technical issues outside of our control.

If you experience a game error or unexpected result on aq9999, contact our 24/7 support team immediately with the game name, time of the round, and your account details. We will investigate and respond promptly.

07 Prohibited Conduct

The following actions are strictly prohibited on aq9999. Engaging in any of these behaviours may result in immediate account suspension, forfeiture of balance, and a permanent ban from the platform.

  • Registering more than one account on aq9999.
  • Providing false, misleading, or incomplete information during registration or verification.
  • Using automated software, bots, scripts, or any other tool to interact with aq9999 games or systems.
  • Exploiting software bugs, errors, or vulnerabilities in aq9999 games or the platform itself.
  • Engaging in any form of collusion with other players to gain an unfair advantage.
  • Using the aq9999 platform for any form of money laundering or financial fraud.
  • Attempting to reverse-engineer, copy, or reproduce any part of the aq9999 platform or its games.
  • Abusing the bonus system through coordinated or systematic exploitation.
  • Threatening, harassing, or abusing aq9999 staff or other players.

Fraud Prevention: aq9999 uses automated fraud detection systems that monitor all accounts and transactions. Suspicious activity is flagged for manual review. We cooperate fully with law enforcement where required.

08 Account Suspension and Closure

aq9999 reserves the right to suspend, restrict, or permanently close any player account at any time, with or without prior notice, if we have reasonable grounds to believe that the account has been used in breach of these Terms and Conditions.

Grounds for suspension or closure include, but are not limited to: suspected fraud, bonus abuse, multiple account registration, failure to complete identity verification, or any of the prohibited conduct listed in Section 07.

Closing Your Own Account

You may close your aq9999 account at any time by contacting our support team via live chat. Before closure, any pending withdrawals will be processed to your registered payment account, provided all verification requirements have been met and no outstanding wagering requirements remain on bonus funds.

If you wish to close your account for responsible gaming reasons, please refer to Section 09 for information on self-exclusion options, which may be more appropriate than a standard account closure.

09 Responsible Gaming

aq9999 is committed to promoting responsible gaming. We believe that gaming should be an enjoyable form of entertainment, and we provide a range of tools to help players stay in control of their activity on the platform.

  • Deposit Limits: Set daily, weekly, or monthly deposit limits on your account to control your spending.
  • Session Time Limits: Set a maximum session duration after which you will be automatically logged out.
  • Self-Exclusion: Request a temporary or permanent self-exclusion from aq9999. During a self-exclusion period, you will not be able to log in or receive promotional communications.
  • Reality Checks: Enable periodic reminders that display how long you have been playing and how much you have wagered in the current session.

To access any of these tools, visit the responsible gaming section of your aq9999 account settings, or contact our support team directly. Our support agents are trained to assist players who may be experiencing difficulties related to their gaming behaviour.

If you feel that your gaming is no longer under control, please reach out to our support team or visit the Responsible Gaming page for further guidance and resources.

10 Limitation of Liability

aq9999 provides its platform on an "as is" and "as available" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we do not guarantee uninterrupted access or error-free operation.

To the maximum extent permitted by applicable law, aq9999 shall not be liable for any direct, indirect, incidental, special, or consequential losses arising from your use of the platform, including but not limited to: loss of winnings due to technical malfunction, loss of data, or interruption of service.

aq9999 is not responsible for any losses arising from your failure to comply with these Terms and Conditions, including losses resulting from account suspension due to a breach of these terms.

11 Privacy and Data

aq9999 collects and processes personal data in accordance with our Privacy Policy. By registering on aq9999, you consent to the collection and use of your personal data as described in that policy.

We collect personal data for the purposes of account management, identity verification, payment processing, fraud prevention, and responsible gaming compliance. We do not sell your personal data to third parties. Data is shared only with service providers who assist in the operation of the aq9999 platform, and only to the extent necessary for those purposes.

For full details on how aq9999 handles your personal data, including your rights as a data subject, please read our Privacy Policy.

12 Changes to These Terms

aq9999 reserves the right to update or modify these Terms and Conditions at any time. When we make changes, the updated version will be published on this page with a revised "Last Updated" date. For significant changes, we will notify registered players via email or an in-platform notification where reasonably practicable.

Your continued use of the aq9999 platform after any changes to these terms have been published constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you must stop using the platform and may request account closure by contacting our support team.

We recommend bookmarking this page and checking it periodically. If you have any questions about these terms, our support team is available 24/7 via live chat on the aq9999 platform.

Join aq9999 — Bangladesh's Trusted Gaming Platform

Registration is free and takes under two minutes. Deposit with bKash, Nagad, or Rocket and start playing immediately. By registering, you confirm that you have read and agreed to these Terms and Conditions.